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Full Name:
E-Mail:
Address 1:
Address 2:
City:
State:
Zip:
Day Phone:
Fax:
Additional Info
Yes, I would be interested in receiving additional information from time to time from Syracuse Federal Credit Union
Currently a member?
Yes
No
Eligible?
I work for
I am related to
Send more info about:
Membership
Checking
Savings/Money Market/Certificates
Personal Loans
Auto Loans
Visa Cards
Real Estate Loans
Financial Planning
ATMs
Debit Cards
Member Survey
(Name not necessary unless reply is needed.)
You are an owner of this credit union, and we want you to know how valuable you are to us.
Branch Location
Genesse St.
University
Federal Building
Cortland 281
Cortland Downtown
DeWitt
Civic Center
Molloy Rd.
Liverpool
Wait Time
I was served within two minutes of entering the branch.
I waited between two and five minutes for service.
I waited over five minutes to be served.
Accuracy
My transaction was processed accurately the first time.
My transaction had to be corrected.
Friendliness
The representative greeted me, smiled, made eye contact with me and exhibited a helpful and friendly attitude.
The service was efficient, but the representative was businesslike and not cordial.
The representative seemed unfriendly.
Professionalism
The teller was respectful of my privacy by writing my account balance down and handing it to me when I requested it.
The teller told me my balance, and others may have heard it.
The teller seemed disinterested in providing me with quality service.
Comments/Questions:
I would like to be contacted by a manager regarding my experience.
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