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 Please read, print and retain these disclosures for your records.

 Syracuse Federal Credit Union is committed to protecting the privacy of our members.  In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself.  There are several areas, however, that will collect certain information about you and we want you to know how we handle that information. 

If you visit our website, Syracuse Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit.  This information is used to measure the number of visitors to the various pages on our site to better serve our membership.
 
If you send an e-mail, Syracuse Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application.  This information is not sold to any third parties.  Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.
 
If you visit a secure site, such as C.U.E., you will be asked for personal identification numbers which will give you access to the member only section of our website.  This information enables Syracuse Federal Credit Union to regulate entry to the member only portions of our website and to measure member usage.  Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site.   We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

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SYRACUSE FEDERAL CREDIT UNION IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. SYRACUSE FCU DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, SYRACUSE FCU DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.

Except as specifically stated on this site, neither Syracuse FCU nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site.

Users specifically agree that Syracuse FCU shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through this service.

Please be aware that the Syracuse FCU web site offers links to external Internet web sites. However, Syracuse FCU does not endorse nor control these external Internet web sites nor other sites to which they may link. Syracuse FCU does not control any specific commerical product or service these external Internet web sites mention. Further, Syracuse FCU does not guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information their pages contain.

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Notice - Statutory Lien

 Under Syracuse FCU's bylaws, Board of Directors policy and the Federal Credit Union Act (12 U.S.C. Section 1757 (11)), the Credit Union has the right to impress and enforce a statutory lien against your shares and dividends in the event of your failure to satisfy a financial obligation to the Credit Union. The Credit Union may enforce that right by applying the balance of shares and dividends in your account(s) at the time of that default in order to satisfy your obligation. We may exercise this right without further notice to you. However, shares that you have in any account that would lose special tax treatment under any law, if subject to this interest, are excluded from this interest.
 
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Supervisory Committee The Supervisory Committee acts as liaison between the membership and management of the credit union. To correspond with the committee, write to P.O. Box 35322, Syracuse, NY 13235.

Dormant Accounts Syracuse FCU is required to turn over to the State, funds for accounts which have been dormant (inactive). You may reactivate your account simply through a deposit or withdrawl transaction. There is a $3.00 per month fee on accounts that have been inactive for a period of 12 or more months.
 
TELE-BRANCH (Audio Response) If we approve the TELE-BRANCH audio response service for your accounts, at initial access you will need to select a PIN (Personal Identification Number). You must use your PIN (Personal Identification Number) along with your account number to access your accounts.
 
Withdraw funds from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Transfer funds from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Obtain balance information for your share, sharedraft(checking), Christmas, vacation, special accounts and loans
  • Make loan payments from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Determine if a particular item has cleared
  • Obtain tax information on amounts earned on share or share draft accounts or interest paid on loan accounts
  • Verify the last date and amount of your payroll deposit
  • Search for any withdrawals or deposits from or to any deposit account
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    Your accounts can be accessed under the TELE-BRANCH audio response service via a touch tone telephone only. TELE-BRANCH service will be available for your convenience 24 hours per day. This service may be interrupted for a short period of time each day for data processing.
     
  • There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in one day.
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    The Credit Union reserves the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance or otherwise require us to increase our reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. The Credit Union may set other limits on the amount of any transaction, and you will be notified of those limits. The Credit Union may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each telephone call.
     
    C.U.E. (Credit Union Everywhere internet access)If we approve the C.U.E access service for your accounts, at initial access you will need to select a PIN (Personal Identification Number). You must use your PIN (Personal Identification Number) along with your account number to access your accounts. At the present time you may use the internet access service t
     
  • Withdraw funds from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Transfer funds from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Obtain balance information for your share, sharedraft(checking), Christmas, vacation, special accounts and loans
  • Make loan payments from your share, sharedraft(checking), Christmas, vacation and special accounts
  • Determine if a particular item has cleared
  • Obtain tax information on amounts earned on share or share draft accounts or interest paid on loan accounts
  • Verify the last date and amount of your payroll deposit
  • Search for any withdrawals or deposits from or to any deposit account
  • Download transaction information to be used with a variety of money management programs
  • Review and/ or print your monthly credit union account statement
  • Export financial transactions to your financial software (MS Money or Quicken, etc)
  •  
    Your accounts can be accessed under the C.U.E internet access service via an internet access appliance only. C.U.E service will be available for your convenience 24 hours per day. This service may be interrupted for a short period of time each day for data processing.
     
  • There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in one day.
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    The Credit Union reserves the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance or otherwise require us to increase our reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. The Credit Union may set other limits on the amount of any transaction, and you will be notified of those limits. The Credit Union may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each C.U.E. session call.
     
    C.U.E. and TELE-BRANCH , will be out of operation for several hours on the last business day of each month, to process the month-end and quarter-end information.

    When mailing to Syracuse Federal Credit Union, the mailing address is as follows:

    Syracuse FCU

    PO Box 6209

    Syracuse NY 13217-6209


     
    Funds Availability
    This policy describes your ability to withdraw funds from all your accounts at Syracuse Federal CreditUnion.

    General Policy

    Our policy is to make funds from your deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash and we will use the funds to pay checks that you have written.

    Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

    For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit prior to the closing time Monday through Friday at one of our branch offices, on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after the cut-off hours or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

    If we cash a check for you that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
     

    Reservation of Right to Hold

    In some cases we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the fifth business day after the day of your deposit. However, the first $100 of your deposits will be available on the first business day after we receive your deposit. For checks drawn on non-local financial institutions located in New York, funds will be available at the start of the fifth business day after the day of your deposit If we are not going to make all of the funds from your deposit available on the first business day after we receive your deposit, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit in not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available.

    Longer delays May apply.

    In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

    • We believe a check you deposit will not be paid.
    • You deposit checks totaling more than $5,000.00 on any one day.
    • You redeposit a check that has been returned unpaid.
    • You have overdrawn your account repeatedly in the last six months.
    • There is an emergency, such as a failure of communications or computer equipment.

     

    We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the eleventh business day after the day of your deposit.

    Special Rules for New Accounts

    If you are a new customer, the following special rules will apply during the first 30 days your account is open. An account is considered open when the first deposit is made to the account.

    Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of your deposit (unless the funds were deposited at a non-proprietary ATM), if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit.

    Funds from all other check deposits will be available on the ninth business day after the day of your deposit.

    Deposits at nonproprietary ATMs.

    Funds from any deposits (cash or checks) made at automated teller machines (ATMs) we do not own or operate will not be available until the fifth business day after the date of your deposit. This rule does not apply to ATMs that we own or operate. All ATM’s that we own or operate are identified as our machines.


     

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