Contact Us

For Branch contact information please click here.

Out of town members can call us toll free at 888-680-6457

AS ALWAYS, OUR MEMBERS' COMMENTS AND SUGGESTIONS ARE IMPORTANT TO US.

Please remember that if an employee is already on the phone or with a member they may not be able to answer your call immediately. Please leave a message when this occurs. Our staff is committed to returning messages within 1 hour. We WILL call you back.

Supervisory Committee

Your Supervisory Committee is appointed by the Board of Directors in accordance with the Federal Credit Union Act, and ensures that your credit union conducts its operations and activities in a safe and sound manner. You may contact them in the event of account inaccuracies or issues of compliance by writing to:

Supervisory Committee
PO Box 35322
Syracuse, NY 13235.

Please be sure to include your name, address, account number and nature of the problem, allowing the Committee to properly research the problem and respond in a timely manner.

All correspondence is treated as confidential.

EMPLOYERS/HUMAN RESOURCES/PERSONNEL OFFICES: Considering the vast array of services and benefits offered by credit unions to their members, we are viewed as a valuable fringe benefit for an employer to make available to their employees. If your company does not offer credit union services, PLEASE check out our WEB SITE and you'll see why it would be a great idea and make a lot of sense to offer our services to your employees.

Keep in mind, there are no costs involved - credit union services are
a free fringe benefit.
CONTACT JOSEPH WORMWORTH, DIRECTOR OF MARKETING & SPONSOR RELATIONS at 315-443-3508 for more information.

To email us other questions or comments please click here.

FOR ROYAL ALLIANCE ASSOCIATES, CALL DEAN MACRIS AT 315-443-2603 EXT 245 or send email.

Dean will be glad to help you with everything from personal financial planning to purchasing mutual funds, insurance and retirement planning, AT NO CHARGE.